← Verona Beauty World Kenya DPA 2019 Compliant

PRIVACY POLICY & DATA PROTECTION NOTICE

Effective Date: August 2026 | Last Updated: August 2026

Compliant with the Kenya Data Protection Act, 2019 (DPA 2019) & Office of the Data Protection Commissioner (ODPC)

1. Data Controller Information

This Privacy Policy applies to Verona Beauty World ("we", "us", "our"), operating as a premier beauty salon located at:

📍 Physical Address: Shop 106, Mwalimu Court, Manyanja Road, Nairobi, Kenya

✉️ Email Liaison: veronabeautyworld@gmail.com

📞 WhatsApp / Phone: +254 717 818 185

🌐 Website: https://veronabeauty.world/

2. Static Website & Zero Cookie Notice

Our website (https://veronabeauty.world/) is hosted as a static informational page. We do not collect, store, or process personal data directly on this website.

  • No Cookies: We do not use tracking cookies, session cookies, or marketing tags.
  • No Web Analytics: We do not run Google Analytics or third-party user tracking scripts.
  • No Input Forms: There are no registration forms, contact forms, or payment gateways hosted on this website.

3. Direct Contact & WhatsApp Interactions

When you click on our booking buttons or social links, you voluntarily leave our static website and connect to third-party services:

WhatsApp Communications

Clicking our WhatsApp link redirects you to WhatsApp (+254 717 818 185). We receive your phone number, profile name, and any details or images you share solely to manage salon bookings, appointment confirmations, and service inquiries.

Social Media External Links

Our social media links (Instagram, Facebook, TikTok, YouTube) redirect to external platforms governed by their respective privacy policies.

4. Purpose and Legal Basis for Data Processing

Under Section 30 of the Kenya Data Protection Act, 2019, any personal data received via WhatsApp or Email is processed under the legal bases of Consent and Performance of a Contract for:

  • Scheduling and managing beauty salon appointments at Shop 106.
  • Providing pricing details for hair, nails, piercings, teeth gems, and massage services.
  • Sending appointment reminders or customer care responses upon your request.

5. Your Rights under Kenya DPA 2019

Pursuant to Section 26 of the Kenya Data Protection Act, 2019, as a data subject you hold the following rights:

Right to Access Request confirmation of what contact details we retain in our WhatsApp booking records.
Right to Rectification Request immediate correction of inaccurate or outdated contact information.
Right to Erasure ("To be Forgotten") Request the complete deletion of your phone number and chat logs from our devices.
Right to Object Object to receiving promotional offers or booking follow-up messages.

To exercise any of these rights, email us at veronabeautyworld@gmail.com or message us directly via WhatsApp at +254 717 818 185.

6. Data Security & Retention

We implement reasonable technical and organizational safeguards to prevent unauthorized access, loss, or misuse of customer contact lists. We do not sell, rent, or trade client phone numbers or personal data to any commercial third parties.

7. Complaints & Regulatory Authority

If you believe your personal data rights have been violated under the Kenya Data Protection Act, 2019, you have the right to lodge a formal complaint with the statutory regulator:

Office of the Data Protection Commissioner (ODPC) - Kenya

🌐 Website: www.odpc.go.ke

✉️ Email: info@odpc.go.ke

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